According to the Computer Economics IT Outsourcing Statistics Study, the percentage of businesses outsourcing IT work is growing every year. The proportion of their total IT expenditure going to service providers increased from 6.1 percent in 2009 up to 7.1 percent in 2010.
IT Outsourcing has become a multibillion-dollar industry across the world over the past ten years. It is a great source to run an efficient organization. For your company, you can also hire complete managed IT services in New Lenox via Paragon Tech.
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The top reasons firms decide to outsource include costs decrease and saving on expenses, capability to concentrate on its main business, access to greater knowledge, expertise, and experience, as well as increased profits.
But outsourcing isn't the "panacea" as it is portrayed by some companies. In the last couple of years, there were many reports in the press about the difficulties that businesses faced when outsourcing the IT process. This is why it's crucial to know the fundamental concepts behind IT outsourcing.
In light of the experiences that we've had, here are the few rules that can make any IT outsourcing process efficient:
Communication should be open from the first day. Sometimes relationships with customers outsourcing to other companies fail because of insufficient communication. If you are distributing IT functions outside of your company it requires a large amount of coordination and back-and-forth communication.
Try a Test Drive. Before you sign a long-term collaboration agreement You can request an unpaid test project to check the high-quality of the services offered.
Primary feedback. Regular meetings (by telephone or Skype) and constant communication to clarify the current situation via Chat (Skype, Gtalk, MSN, Yahoo Messenger, etc.) or via email, reporting on the work that was completed and results (usually each week)